Talk to BlueLock
Five channels.
Fast response.
24/7 support via in-app chat. Email for specialist topics. Fraud line with 2h response and instant block.
Account, app, or fees questions
General support
suporte@bluelock.app
Reply within 30 min, 24/7
Interviews, data, media partnerships
Press & media
imprensa@bluelock.app
Reply within 1 business day
Integrations, white-label, B2B
Partnerships
parcerias@bluelock.app
Reply within 2 business days
AML/KYC, regulation, reporting
Compliance
compliance@bluelock.app
Reply within 1 business day
Report a scam attempt or compromised account
Fraud report
support@bluelockco.org
Reply within 2 business hours — instant block
Where we are.
Operational HQ
São Paulo, Brazil
Av. Paulista, 1000 — 5th floor
Bela Vista, São Paulo — SP
CEP 01310-100 · Brazil
CHF operations
Zurich, Switzerland
Bahnhofstrasse 1
8001 Zürich — Switzerland
Via partner UBS
Calls may be recorded for quality assurance. Your request may be handled by a BlueLock team located in Brazil or Switzerland.
Still unsure?
Start with the account.
Free cancellation anytime.